Dear Dr. Pontell, I recall at my first consultation with you, that in response to my concern about looking overdone, you said that “you wouldn’t know how to do that”. That statement gave me the confidence to move ahead with my plans for lower facelift and eyelid lift surgery, in spite of the apprehension. Your quiet self-assurance was very encouraging.
You have tremendous surgical skills. Absolutely no one including my family and close friends, has been able to tell that I had work done. They just think that I look great ( and I do too).
Because I work in the beauty business, I understand the anxiety that men and women can have about their appearance and the level of scrutiny that can result. You were always supportive and available to answer my questions, before and after the procedures, and knowing that you would be there for me was comforting.
My husband is looking forward to your help in getting rid of what he refers to as his “bulbous nose”. We wouldn’t even consider another surgeon.
Thank you so very much, and looking forward to seeing you again soon.
Rebecca B.
