Facial Surgery Patient Testimonials Philadelphia
At The Aesthetic Facial Plastic Surgery Center, Inc., our team of specialists are devoted to your care. We want to achieve more than just beautiful results for your facial plastic surgery– we want you to feel like family. Read the testimonials of some of the patients who have received various surgical procedures from the talented Philadelphia facial plastic surgeon, Dr. Jonathan Pontell, to learn more about his treatment approach and results. To schedule a private consultation with Dr. Pontell, contact our office in Wayne, Pennsylvania conveniently located near South New Jersey and Delaware. Dr. Jonathan Pontell averages 4.9 out of 5 stars with a total of 320 reviews to date and counting!
"Friendly and truly skilled."
5 Stars - Written November 2019 Dr Pontell is an amazing surgeon who is friendly and truly skilled. I have had past procedures and he is the only doctor I will ever see. He treats you like a member of his family,is kind and listens to your concerns. Do not hesitate to see him the outcome will be amazing. The nicest staff also Cathy and the rest of the team are extremely friendly and courteous. by Joe M
"Dr. Pontell is AMAZING!!!!"
5 Stars - Written September 2019 Dr. Pontell is AMAZING!!!! I had a mini face lift and upper and lower eyes. I was really scared! I wanted to save money, and therefore, was awake during the surgery. The numbing shots hurt, but it was bearable. Dr. Pontell has a beautiful voice and sang the whole time. I can't believe how great I look!!! Way beyond my expectations! He is the BEST! I've seen celebrities whose necks don't look as good as mine! Also, Dr. Pontell cares about his patients. He's seen me 4 times in 2 weeks and will talk to you anytime with concerns. I highly recommend him! by Diane G
"Couldn't be happier with the results."
5 Stars - Written September 2019 I went to Dr. Pontell almost 2 years ago. I couldn't be happier with the results. Not only were the results amazing the professionalism and the entire experience was top notch. I recommend him to everyone!!! by Marc M.
"He is truly kind and really cares."
5 stars - Written August 2019
Dr. Pontell changed my life. I had my revision rhinoplasty May 27, 2019, after an original surgery 20 years ago plus injury to the skin of the nose about 10 years ago. I look in the mirror now and actually like what I see. It’s amazing.
He narrowed the nostrils, made the tip smaller, and even gave me a cute little hint of an upturned tip because that’s what I said I wanted. I seriously can’t stop looking in the mirror and being shocked that it looks so pretty.
Knowing that revision is more complicated than primary, plus knowing I had a lot of scar tissue on the skin of my nose from the old injury, I did years of research, reading reviews, and having consultations with experienced revision rhinoplasty surgeons. I knew this would be a difficult surgery and it was really important to me to choose the best doctor possible so I didn’t waste my time and money in disappointment, or even worse, damage the nose further.
I did consultations with Dr. Jonathan Becker, Dr. Randolph Capone (RIP), Dr. Thomas Le, Dr. Kofi Boahene at Johns Hopkins, Dr. Shervin Naderi & Dr. Jason Hamilton in Los Angeles.
Dr. Pontell was by far the best doctor I could ever have chosen and I am so grateful I spent those years researching and consulting because it was all worth it to find such a talented, kind, caring, and miracle working doctor.
He listened to what I wanted, worked with me on the goals, allowed me to make 11th hour changes (leaving the deviated septum and bridge alone bc even though it technically impacted my breathing, I didn’t notice a breathing problem and the bridge was the only part of my nose I actually liked, so we left that alone).
At the surgery center the nurse told me that Dr. Pontell is known for taking his time to get things just right, so the friend I came with shouldn’t worry if the 2 hour surgery went over to 2.5 hours or so, it would just be Dr. Pontell making sure everything was perfect. When I told the nurse I’d come from 3 states away, she told me Dr. Pontell has patients come from all over the US and 2 recent ones who flew in from France and somewhere else internationally just for rhinoplasty with him. I said I totally get it, because he’s worth it. That was before the surgery.
When I woke up, even with the badges on and swelling, I could see immediately I loved it. The nostrils were so much slimmer and the tip smaller and cute. Now 7 weeks later it’s just gotten better and better.
Dr. Pontell called me at the hotel the evening of the surgery just to make sure I was doing ok, and when I missed that call bc I was sleeping, he called the cell of the friend who’d come with me, to make sure all was well. He gave me his personal cell and I could call night or day with any questions or concerns. When I had the stitches out I barely felt it, and there are literally no scars or even red marks whatsoever, even though there were about 15 external stitches in the nostrils and columella.
In short, this was the best decision I ever made, and I thank God, in all seriousness, for bringing me to Dr. Pontell. He is an amazing surgeon (my complicated revision went off without a hitch & is more beautiful than I ever thought possible) but just as important - or even more important in my book - he is truly kind and really cares about his patients.
A thousand stars - Highly recommend. I love my new nose and am so much more confident now. Thank you from the bottom of my heart, Dr. Pontell!
PS Kathy & Kat at the front desk are amazing. Kathy is so warm and motherly and made me feel completely cared for and safe coming for a major surgery from out of state. The whole office truly cares and they’re just simply wonderful. by Lily R.M.
"Best Decision Ever - Mini Facelift by Dr. Pontell"
5 Stars - Written August 2019 I first went to see Dr. Pontell in my early 50’s as I saw my jawline starting to get “jowly” and realized surgery was my only option. He did a mini lift on me in his office; it could not have gone smoother and the results were awesome. No pain, no complications, quick recovery. I followed up in my late 50’s with a second mini lift which is still holding up very well- although 61 now, strangers believe I’m in my 40’s, so that’s all the positive feedback I need to know I made the right choice and with the right surgeon! I continue to see Dr. Pontell for the occasional Botox or fillers. I recommend him highly. by G. Deb
"Best decision ever."
5 Stars - Written July 2019 Best decision ever! I had a partial facelift in late November and was out lunching with friends in two weeks. I followed Dr Pontell’s post-operative instructions to the letter. The results went from very good to great as time progressed. There are no visible signs of scarring -massage as instructed. Now I wish I had decided to have a brow lift. A better you is in your future! by Jean
"Definitely Worth It!!"
5 Stars - May 2019 I look like myself again! I am in my 50s and things just started sagging. I looked tired all of the time. I visited several surgeons but chose Dr. Pontell because I felt most comfortable due to his honesty in setting my expectations. He took his time with me to help me decide what I should and shouldn’t do now. I am now 2 months post op and I am healing wonderfully. I had a co-worker say “you look wonderful” - what are you doing. I thought “It worked !! “ She didn’t know what I did but noticed I looked better. You cannot see my stitches at all. The details make all the difference !! And - to top it off, his staff was so kind and professional. Dr Pontell and his staff answered ALL of my questions until I was ready. by C. Tanner
“HIS STAFF IS WONDERFUL”
5 stars – Written on October 9, 2014 I had an excellent experience with Dr. Pontell and his staff. He is very professional, highly skilled, and he explained everything that was going to go on during my surgery and my recovery. He is exceptionally clean and sanitary. I will highly recommend to other people in need of his services. His staff is wonderful: kind, patient and very knowledgable. If I had to read reviews of other patients, I would look for this type of feedback. by Ultimate Satisfied Patient
“I AM SO HAPPY THAT I CHOSE DR. PONTELL”
5 stars – Written on October 9, 2014 Getting my rhinoplasty was one of the best decisions I have ever made. I was extremely nervous to get this surgery and was really close to not getting one, but Dr. Pontell made me feel like I was in the best hands possible! I trusted him completely and knew that my nose would come out perfectly. I am so happy that I chose Dr. Pontell. Recovery was very easy and I am so happy. by A
“I WOULD RECOMMEND DR. PONTELL”
5 stars – Written on October 9, 2014 Dr. Pontell is extremely professional and an excellent surgeon. He is very thorough and takes time to sit down and explain everything he is going to do. He answers questions and never rushes you. His staff is also very pleasant, friendly and professional. I would recommend Dr. Pontell. by MM
5 stars – Written on October 9, 2014 Exceptional services. I felt extremely comfortable and enjoyed my experience with dr. Pontell. by KH
5 stars – Written on June 11, 2014 I have been to a few local well-known doctors in the Philadelphia area for both fillers and advice on my neck area. I did get fillers from one office and was not happy with the end result, due to the fact that it was a nurse injector who performed the procedure and not the doctor himself. Advice that was given to me seemed more clinical than personal. I found Dr Pontell from a local news segment on Ulthera. I am so glad I watched the news that night! I made an appointment with Dr. Pontell, had the fillers done by him, and was given the best advice about my neck on a very personal level. The injection work is absolutely gorgeous. The work is pretty much flawless and that is coming from my worst critic – my husband. I have definite plans on seeing Dr. Pontell again. He is a great person who takes the time to listen, even if you go off on a tangent. He makes you feel beautiful before and after any work. He is truly a great doctor and one I would trust for any procedure.
I did talk to my husband and he is on board with coming in to see you. We are both very please with the work. I already started saving. You can’t imagine how excited I am for next year (hopefully).
Looking forward to seeing you again.
Sincerely, by SS
“I AM COMPLETELY HAPPY”
5 stars – Written on June 1, 2014 I wanted to express how happy I was to meet him and to discuss future options; something I am really excited about. He did an amazing job with the fillers. I am completely happy. I think he is just fantastic as both a doctor and a person.
Sincerely, by BR
“THANK YOU FOR MY NEW EARS”
5 stars – Written on June 1, 2014 Dr. Pontell, Have a warm and wonderful holiday! Thank you for my new ears. by BR
“THE BEST AT HIS CRAFT”
5 stars – Written on May 20, 2014 I found Dr. Pontell to be not only a gifted artist, but a warm, kind, and understanding person. He is the best at his craft. He provides thorough explanations and is as compassionate and professional as a physician could be. I come from a health care quality management background and am an RN, so you can be sure I don’t heap praise on doctors unless it is well deserved. I am thrilled with my results! My husband also chimed in that he really likes Dr. Pontell and respects his work. I traveled 2 hours each way to see the doctor and it was well worth the trip. by Withheld for Privacy
5 stars – Written on May 10, 2014 I had been considering getting a mini lift for years.. While looking online for a Dr. I saw Dr Pontell’s website.. It was very informative and I loved that Dr Pontell specialized in facial surgery. From the moment I met him I was confident that he would do a great job. Also I knew that he had done this procedure probably over 1000 times.. THe procedure was painless after the numbing took affect and was over very quickly. I was able to leave the house on the third day and no one even noticed. The incisions are not visable because they are behind my ears. Dr. Pontell did a beautiful job and is a very skilled surgeon.. I felt very comfortable with him and am thankful for the wonderful job he did for me. I definately would return to Dr. Pontell because he is caring, compassionate and a talented surgeon. by From a greatful patient
“THANKS SO MUCH FOR EVERYTHING!”
5 stars – Written on May 1, 2014 I was told by my family and friends that i was totally crazy for thinking about plastic surgery but whenever i saw pictures of myself from different angles, i couldn’t see anything but a nose that didn’t fit my face. you were able to tweak my nose ever so slightly so that no one would ever detect that i had “work done” but now my nose fits my face and when i see pictures of myself, i see me – with a cute nose! you are truly an artist and an expert in your craft. i would recommend you to everyone!
Thanks so much for everything! I’m sure I’ll be back in about 30 years (if not sooner) for a face lift. ha! ha! ha! by julia
“HE IS AMAZING!”
5 stars – Written on April 25, 2014 Hi there! I had rhinoplasty done by Dr. Pontell 2 years ago and I could not be happier with the results. He is amazing!!! Now I’m onto breast augmentation and was wondering if Dr. Pontell could recommend a surgeon in the area. I trust him and would like to go to someone who he trusts. Please let me know!
thanks, by JV
“YOU HAVE TREMENDOUS SURGICAL SKILLS”
5 stars – Written on April 15, 2014 Dear Dr. Pontell,
I recall at my first consultation with you, that in response to my concern about looking overdone, you said that “you wouldn’t know how to do that”. That statement gave me the confidence to move ahead with my plans for lower facelift and eyelid lift surgery, in spite of the apprehension. Your quiet self-assurance was very encouraging.
You have tremendous surgical skills. Absolutely no one including my family and close friends, has been able to tell that I had work done. They just think that I look great ( and I do too).
Because I work in the beauty business, I understand the anxiety that men and women can have about their appearance and the level of scrutiny that can result. You were always supportive and available to answer my questions, before and after the procedures, and knowing that you would be there for me was comforting.
My husband is looking forward to your help in getting rid of what he refers to as his “bulbous nose”. We wouldn’t even consider another surgeon.
Thank you so very much, and looking forward to seeing you again soon. by S.C.
“I LOOK YOUNGER”
5 stars – Written on April 1, 2014 Dear Dr. Pontell,
Seasons Greetings. Thanks to you, I look younger then I did this same time last year! Happy 2009. by S.C.
5 stars – Written on March 20, 2014 Dear Dr. Pontell,
I just wanted to thank you so much for performing a wonderful job on my otoplasty. You are a wonderful surgeon. I was afraid to get surgery, but you made me feel comfortable. After the surgery, you made sure I was ok and you called me at home to see how I was feeling. I am very grateful that I was able to go to a doctor such as yourself. Thank you very much.
Sincerely, by Jeana F.
5 stars – Written on March 11, 2014 Dr. Pontell,
I just wanted to thank you for the amazing result of my recent rhinoplasty. I waited a long time to do this and I couldn’t be more pleased with how my nose looks….what an improvement! Again thank you so much.
Sincerely, by Julie M.
“EXTREMELY SATISFIED WITH MY RESULT”
5 stars – Written on March 2, 2014 My year anniversary is quickly approaching and I am compelled to write you this letter to express my appreciation, as well as commend your hospital staff at St. Francis Hospital in Delaware, and your office staff in Paoli, Pennsylvania. I have been a patient of yours since July 2002 and plan to use ONLY you for all my future plastic surgery needs. Your skills are unparalleled. You truly care about delivering the best outcome and making your patient’s comfort and care the number one priority. You and your staff are exceptional. To this day, I am extremely satisfied with my result. I must express my absolute pleasure in having chosen you, Dr. Pontell, as my facial plastic surgeon. Jill and you took care of all my cares and concerns. I never walked out of the office worried. Your manner is low key, professional, personable, attentive, and gentle. You are the only doctor I would recommend to family and friends.
Since the age of 16, several doctors told me that I needed to have a turbinectomy and septoplasty performed because of being unable to breath through both sides of my nose. I was apprehensive, as I had always wanted to include a rhinoplasty. I suppose I did not have enough faith in those doctors to deliver what I expected and put off the operation until last year when I was diagnosed with sleep apnea. After months of research, I decided to see you to discuss what would be involved in doing all 3 operations at the same time. We discussed correcting my breathing problems as well as fixing the bump on my nose and making the nasal tip smaller. You were extremely patient and thorough as you walked me through what to do pre-op to prepare, what happened during the operation, what to expect post-op, the aftercare I would receive from you, as well as what I could expect for facial plastic surgery results. Your professionalism and honesty in discussing realistic expectations erased any doubts. Therefore, we went ahead with the operation. What a difference! My scar is not the slightest bit visible, I am finally able to breath through both sides of my nose at the same time, my nose finally looks exactly as the way my mind’s eye had envisioned and the good night’s sleep is absolutely priceless!
You cannot imagine what a relief it is to have such a talented, truly artistic, reliable, and patient doctor as Jonathan Pontell, M.D. I cannot begin to put into words how very grateful I am to you and your staff. I have been and continue to be immensely happy with the outcome. I appreciate the fact that you devote so much time to each individual patient. Every time I look into the mirror, I say a special “Thank You” to you. I wear your “art work” every day on my face. It is there for all to see and it is exactly what I had hoped for- but never thought possible. Your relationship with me as a patient has been a wonderful experience. I appreciate all your efforts. You do beautiful work. Thank you again and much continued success in facial plastic surgery! by Maria C., Delaware
“EXCEEDED MY EXPECTATIONS”
5 stars – Written on February 23, 2014 Dear Dr. Pontell,
Happy New Year! In the year 2004, I hope that you make many people as happy as you have made me. I wanted you to know that my facelift far exceeded my expectations. I have had many compliments, but most important is the way that I feel. You have taken many years off of my appearance, especially my neck and chin. It looks better than it did when I was in my twenties.
Talking to others who have gone through similar surgeries, I feel the care that I received far surpassed what they experienced. I know we all have a different tolerance for pain, however, on a scale of 1 to 10, with 10 being the highest, I feel my pain was 1 or less. It was hard for me to believe. I could have easily returned to work in two weeks.
Once again, I wanted to thank you. I feel very blessed and fortunate to have Dr. Pontell for my doctor. It was very comforting to be able to call Kay at any time with any problem or questions, and you giving me your home phone number the day after my surgery. This meant a great deal in making me feel secure. by Carol R.
“YOU ARE THE BEST!”
5 stars – Written on February 13, 2014 Dear Dr. Pontell,
I just want to thank you for your kindness and the magic touch. The surgery was wonderful and my face looks great. I really appreciate your excellent job. You are the best! by Jessica L.
“VERY SPECIAL DOCTOR”
5 stars – Written on January 26, 2014 Dr. Pontell,
How can I begin to thank you enough for all the wonderful care you’ve given me! For all the time you spent with me and all the support you gave me, I am truly appreciative. You are a wonderful and very special doctor! Thank you so much again. by Monica M.
“THANK YOU FOR THE SPECIAL ATTENTION”
5 stars – Written on January 3, 2014 Dear Dr. Jonathan Pontell, M.D.,
Thank you for the special attention I received from you and your staff. I am very pleased with my new ear and will always remember you for it.
Sincerely Yours, by Michael D.
5 stars – Written on December 1, 2013 Dear Dr. Pontell,
You did a facelift for me 25 Nov. 98. I have healed very nicely and I am extremely grateful. I could not have predicted what a positive change it has made on my life, and how much it has improved my confidence and enhanced my career. by Johnnie T.
5 stars – Written on November 11, 2013 Dr. Pontell,
You are truly a great “artist” and I am very pleased with the outcome of my surgeries.
Your team – Kay and Desiree – could not have been more professional and helpful. They were always there to answer all my questions.
I would (and will) recommend you to anyone.
Thanks so much, by Nancy
“MY HEARTFELT THANKS TO YOU!”
5 stars – Written on November 5, 2013 Dear Dr. Pontell,
This message of gratitude is a long time coming, but with Thanksgiving approaching, it seemed a good time to express my own thanksgiving to you for taking such good care of me.
Countless people have said they would never have guessed that I had to have my nose reconstructed and are so impressed with your work, Dr. Pontell! My heartfelt thanks to you!! Even during that first day in your office when I lost my original nose to melanoma, I got through it because, scary as it all was, I knew I was in good hands! Thank you for doing what had to be done. And, of course, as always—- I am most thankful to God. He’s the one who designed us, equips us, and gives us the opportunities to become the best we can be.
In the years since my nose surgeries, my husband, Rod, and I have faced additional challenges. And we are so thankful for so many prayers that have been answered. You have been a vital part of God’s providential care. May He bless you abundantly, you and your own precious loved ones, this Thanksgiving and always!
Very sincerely, by Karen
5 stars – Written on October 26, 2013 Dear Dr. Pontell,
I am writing this letter to you to express my sincere appreciation for the truly caring and professional medical treatment I received from you over the past five months at Tripler Army Medical Center.
I was born with a birthmark on my nose during my youth and it was not too noticeable. Over the years, however, due to a viral infection, the mark grew quite considerably in size and became very uncomfortable and disfiguring. I saw several doctors to no avail; as they viewed the procedure a high risk one. Many not wanting to proceed, due to the growths close proximity to my eyes.
While under your care I never had any doubts, misgivings, or anxieties about the treatment and reconstructive surgeryI was to receive. Your patient and detailed explanations, and your truly caring and honest demeanor, never once made me feel doubtful or apprehensive. You treated me as if I was the only patient you had and never made me feel rushed or hurried. This is rare in today’s hectic paced society.
When I look in the mirror now, I can hardly believe the transformation of my nose and overall appearance. It is truly amazing and I know that it is a result of your trained hands as a facial plastic surgeon.
Under your care, I have come to fully understand the meaning of a dedicated and caring physician. The polite, informative and understanding manner in which you consistently treated me with will never be forgotten.
Your leaving the Army Medical Corps for civilian life will be a tremendous loss to the members of the Armed Forces who will be deprived of your fine medical skills and professionalism.
For myself, I can only say, it has been a truly uplifting and great experience being under your medical care. I cannot thank you enough. My family and I wish you continued success and all the best things life has to offer.
Sincerely Yours, by Robert S.
“I LOOK YOUNGER NOW”
5 stars – Written on October 15, 2013 Dear Dr. Pontell,
Thank you for the excellent care and friendship for the last 10 years! I look forward to seeing you in 2010. Because of you, I look younger now then when we first met 10 years ago.
Always, by D.T.
5 stars – Written on September 13, 2013 Dear Dr. Pontell,
I just wanted to thank you for a great job on my surgery. I received the before and after pictures and I do see a huge difference. I have always felt self conscious about my face shape due to people’s comments, and I feel much better now.
Thanks so much, by M.B.
“A BIG THANK YOU”
5 stars – Written on September 1, 2013 Dear Dr. Pontell,
A big thank you. I really appreciate your skills and time you have taken on me to beautify my imperfections. I simply love it.
Sincerely, by B.C.